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16,000 BTTB cases pending with different courts PDF Print E-mail
Monday, 24 March 2008

Bangladesh Telegraph and Telephone Board gets from subscribers some Tk 540 crore in overdue bills and there are some 16,000 BTTB cases pending with different courts over unpaid bills and other disputes, reports UNB.

The disclosure came out at a discussion on ''Formulating Policy and Planning to Improve the Service Standard of Telecommunications service'' at the Telecommunications Building Saturday, where plans for cutting down BTTB charges were mooted.

Chief Adviser''s special assistant for Telecommunications Ministry Brig Gen (retd) MA Malek attended the programme as chief guest. Speakers at the meet urged all concerned to work together to run the BTTB with skill and bring the institution closer to its subscribers overcoming the prevailing problems.

"The BBTB has to abolish its subscribers'' harassment for its own interest of existence. Besides, all the sides, including call and line rents, should be revised considering the market competition," Malek told the meeting. He directed the BTTB officials concerned to make an effective proposal by April 5 on easing the cumbersome telephone connection and billing systems.

On the other hand, the BTTB officials said they would be able to prepare a database of 8.5 lak subscribers within three months, which would advance the institution one more step in resolving any problems, including transfer of telephone lines.

The CA''s special assistant said like the cell-phone bills, rules of mentioning all the earlier unpaid bills with the current bill should be stated. "Besides, rules of receiving bills in all the branches of the banks that receive telephone bills should also be started," he said.

In case of the districts that do not have BTTB revenue office, the revenue offices of the neighboring districts would resolve the subscribers'' objections on billing on a specific day. "The standard of BTTB is nowhere near the expectation by any means now.

In that case, to survive it has to take policy looking at the current market," said BTRC chairman Maj Gen (retd) Manjurul Alam. He said since the inception of BTRC (Bangladesh Telecommunications Regulatory Commission) in 2001, the BTTB has not taken any license yet from the watchdog body.

"Many of its projects may become null and void if new license is not taken," he warned. Telecommunications secretary Iqbal Mahmud asked all concerned to take into account that the tasks are being done as per the citizens'' charter.

Presided over by the BTTB chairman Ashraful Alim, the meeting was also attended, among others, by BTTB members Syed Mamun Akhter (maintenance and operation), M Shamsul Alam (Planning and development), Saleh Ahmad Hakim (administration) and Ratan Chadra Bhoumik (finance).

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